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Welcome to KP Learn

KP Learn is Kaiser Permanente’s enterprise-wide learning management system or LMS. It’s a web-based application that allows KP employees, physicians and contingent workers access to an online catalog of learning offerings and course completion records.

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New NUID Requirement for Contingent Worker Access to KP Learn

Effective May 1, 2012: All new non-KP contingent personnel (temporary workers, contractors, interns, students, volunteers, etc.) must have an active NUID to request KP Learn access. All NUIDs submitted on the KP Learn New External Learner Account Request Form will be verified in the KP Identity Management (KPIM) system before a new KP Learn external learner account is created. read more about this change...

IMPORTANT NEWS for existing external learners (non-KP contingent workers):
On June 30, 2012, all current KP Learn external accounts whose username is not a valid NUID will be DISABLED. Beginning July 1, 2012, all external learners must use their NUID as their KP Learn login username. Was your KP Learn external user account created prior to obtaining your NUID? Or does your KP Learn username consist of your NUID and a suffix identifying your region, function or contractor status? Find out if you need to TAKE ACTION prior to June 30 to retain your KP Learn access...

Click here for more information, support resources for contingent staff and KP managers, as well as FAQs regarding the new NUID access requirement for KP Learn.

KP Learn

Quick Links to most commonly used job aids and resources:   For Technical Support, contact your local Help Desk listed below:

Job aids are only available to users on the KP Network. Show me how to do things in KP Learn:

» How to Search the Catalog and Register for a WBT Offering
» How to Search the Catalog and Register for a Scheduled Offering
» How to Cancel a Registration
» How to View Transcript and Print Certificate of Completion
» How to Re-launch a Completed Web-based Training from your Transcript
» How to Accept an Offered Seat from a Waitlist
» Introduction to KP Learn: Access and Guidance
To see all Learner job aids, click here: Show Me ALL

Useful Resources:

» Frequently Asked Questions
» Supported Browsers
» Troubleshooting
» Enterprise Learning Services website - a wealth of information on using KP Learn
» Regional Training Leads

 

California

National KP-IT Help Desk

 

(888) 457-4872

 

tie line (8) 395-1143

Physicians Help Desk

(951) 270-5599

 

tie line (8) 395-5599

   

Colorado

(303) 344-7755

Georgia

(404) 869-5900

Hawaii

(808) 432-4100

Mid-Atlantic States

(301) 680-1820

Northwest

(503) 778-2500

Ohio

(216) 749-8413

   

Or email your issue to the National Help Desk at Self-Service-Desk@kp.org and be sure to include your National User ID (NUID) and 10-digit outside phone number.

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